benefits

we like selling products. but what we like even more is being sustainable. so if you've lost or damaged your frank green straw lid hull (that's the main part of the straw lid), no need to buy the whole thing — you can just replace the bit you need by purchasing this separate straw lid hull. thanks for helping us to reduce waste and create a better, more sustainable world.

or maybe you're just in the mood to spice up your frank green collection with different parts and accessories! this lid hull can be mixed and matched with your existing frank green straw lid.

please note: this product does not come with a stainless steel straw or strap, which you need for the lid to function correctly. you can buy these separately or buy the complete lid under the 'parts' tab.

delivery

most orders are dispatched same day, but please allow up to 2 business days for your order to be processed. monogramming may add 1-3 days to your dispatch time. there are different delivery service guidelines for each region’s mail carrier so if you’re experiencing any delivery issues or delays, we encourage you to contact your mail carrier directly, as they’ll be best placed to assist. for more information, please visit our FAQ page.

returns

Items that arrive damaged are eligible for replacement. Please contact us within 7 days of receiving any damaged product. All monogrammed items are final sale. Please refer to our return policy for detailed information.

warranty

enjoy a 12 month warranty period from date of purchase. damaged reusables can either be repaired, replaced or refunded (whole/partial). the reusable must be returned with proof of purchase. warranty is void if the reusable has been incorrectly used or cared for.

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