we’re here to help!

The current wait time for a response from our Customer Experience Team is 3-5 business days, but we will endeavour to respond as quickly as we can. Please check your tracking number before contacting us to see if the carrier has provided an estimated delivery date for your parcel.

frequently asked questions

Contact Details

address

frank green house 7 raglan street, south melbourne, vic 3205

customer service

We’re here to help! Our extensive FAQ page holds all the answers to our most commonly asked questions. Like a wise online oracle. But if you can’t find the answer you’re after, feel free to get in touch with our team of helpful frank green experts either via email or live chat.

*Looking for a phone number? We currently don’t offer phone support, apologies for any inconvenience caused.

email: hello@frankgreen.com.au

media, tastemaker & partnership enquiries

we're always looking to connect with like-minded experts, content creators and brands. think we'd be a good match? 

email: pr@frankgreen.com.au

wholesale & co-branding

Want to stock frank green? Email our friendly sales team for a swift reply.

email: sales@frankgreen.com.au

general enquiries

media, tastemaker & partnership enquiries

we're always looking to connect with like-minded experts, content creators and brands. think we'd be a good match? 

email: pr@frankgreen.com.au

wholesale & co-branding

address

3213 west wheeler street, box 404, seattle, wa 98199

general enquiries

media, tastemaker & partnership enquiries

we're always looking to connect with like-minded experts, content creators and brands. think we'd be a good match? 

email: pr@frankgreen.com.au

wholesale & co-branding

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