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The current wait time for a response from our Customer Experience Team is up to 5 business days, but we will endeavour to respond as quickly as we can. Please check your tracking number before contacting us to see if the carrier has provided an estimated delivery date for your parcel.

Frequently Asked Questions

Contact Details

Customer Service

We’re here to help! Our extensive FAQ page holds all the answers to our most commonly asked questions. Like a wise online oracle. But if you can’t find the answer you’re after, feel free to get in touch with our team of helpful frank green experts either via our contact form or live chat.

Contact Form

*Looking for a phone number? We currently don’t offer phone support, apologies for any inconvenience caused.


Interested in stocking frank green products in your store? Reach out to our friendly sales team by using the form below, and we'll provide you with a swift reply.

Wholesale Application Form


For co-branding opportunities with frank green, please contact us using the form below, and we'll get back to you promptly.

Co-branding Enquiry Form


frank green House 7 Raglan Street, South Melbourne, VIC 3205

General Enquiries

Wholesale & Co-branding


3213 West Wheeler Street, Box 404, Seattle, WA 98199

General Enquiries

Wholesale & Co-branding

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