Product Recall
Product safety recall: Tea Infuser
Product: Tea infuser designed for use with frank green ceramic reusable cups and bottles 295ml and up
Product number: D21S30
Reason for recall
On affected tea infusers, sections of the metal finish on the top metal rim may be loose or raised.
Hazard
Risk of injury from cuts or scratches by the loose or raised section when used. An incident of a consumer being scratched has occurred.
What consumers should do
- Stop using the product immediately and inspect it for loose or raised metal materials.
- If your product is affected, contact Frank Green to arrange a full refund, and dispose of the product according to local waste disposal requirements.
- For further information or help with the recall, contact Frank Green.
Contact
Email hello@frankgreen.com.au or use our Contact form.
Our customer service team is available 9:00am–5:00pm, Monday to Friday.
Dates available for sale: 17 March 2025 – 3 August 2026
Recall reference: PRA2026/20999
For more details and the list of retailers, see the ACCC Product Safety recall notice.