We aim to get orders to you as quickly as possible so you can start using your frank green asap.

  • Allow up to 3 business days for shipping orders to be dispatched. Also note, frank green will cover all import duties and taxes for orders shipped from Australia.
  • Monogramming may add an additional 1-3 business days to your processing time.

Please note: During peak periods (Promotions, Public Holidays, or the day after Public Holidays) dispatch times are subject to change and may be longer.

New Zealand

Service Cost Estimated Delivery
DHL Standard 

Free on orders over $120

$15 on orders under $120

$12 on orders under $15

4-8 business days
DHL Express Worldwide
1-5 business days

Please note, if your order exceeds $1,000, you may be liable for customs duties, fees or GST. For more information visit the NZ's customs service.


For shipping outside of New Zealand, please visit our Australia, United Kingdom, North America, and Europe websites.

We're here to help!

Our extensive FAQ page holds all the answers to our most commonly asked questions, like a wise online oracle. But if you can’t find the answer you’re after, feel free to get in touch with our team of friendly frank green experts either via email or live chat.

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