We aim to get orders to you as quickly as possible so you can start reusing your frank green faster.
- Allow up to 3 business days for shipping orders to be dispatched. Also note, frank green will cover all import duties and taxes for orders shipped from Australia.
- Monogramming may add an additional 1-3 business days to your processing time.
Please note: During peak periods (Promotions, Public Holidays, or the day after Public Holidays) dispatch times are subject to change and may be longer.
Mother's Day Shipping Cut Off
To receive your order by Mother’s Day (May 12), order by 11.59pm NZDT on the below dates.
| Regional or Metro | Standard Shipping | Express Shipping |
| Metro | May 6 | May 7 |
|
Regional
|
May 2 | May 3 |
New Zealand
| Service | Cost | Estimated Delivery |
| DHL Standard |
Free on orders over $120 $12 on orders under $15 |
4-8 business days |
|
DHL Express Worldwide
|
$30
|
1-5 business days
|
Please note, if your order exceeds $1,000, you may be liable for customs duties, fees or GST. For more information visit the NZ's customs service.
International
For shipping outside of New Zealand, please visit our Australia, United Kingdom, North America, and Europe websites.
We're here to help!
Our extensive FAQ page holds all the answers to our most commonly asked questions. Like a wise online oracle. But if you can’t find the answer you’re after, feel free to get in touch with our team of helpful frank green experts either via email or live chat.
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