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  • All you need to apply is:
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  • - to be over 18 years of age
  • - be a resident of the country offering Afterpay

All you need to apply is to have a credit card, to be over 18 years of age, and to be a resident of the country offering Afterpay. Late fees and additional eligibility criteria apply. For complete terms visit    https://www.afterpay.com/terms

The gift that always fits
Delivered instantly to your inbox
No expiry date
Redeemable sitewide
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Benefits
The perfect gift for those 'oh no' moments or when you have no idea what to buy! Delivered instantly to your inbox this e-gift card allows your special someone to choose and customise their very own frank green product.

How to gift an e-gift card:
  1. Choose the amount and add e-gift card to cart
  2. Proceed to checkout and enter your email address
  3. Once you've checked out, find the email in your inbox and forward to the lucky recipient!
How to redeem your e-gift card:
  1. In your email click the 'view e-gift card' button to retrieve your unique code
  2. Visit nz.frankgreen.com
  3. Add items to cart and proceed to checkout
  4. Enter your e-gift card code on the checkout page.
Delivery

Shipping costs calculated at checkout. Please allow up to 10 business days for orders to be processed and dispatched. Kindly note that monogramming may add 1-3 business days to your processing time.

Returns

We're happy to facilitate a return or exchange for new, unused products in original packaging. Just make sure you contact us within 14 days of receiving your order. Kindly note, that Lucky Bag products, monogrammed products and limited edition collections are final sale and are not eligible for return unless faulty or damaged on arrival.

Please refer to our return policy for detailed information.

Warranty

Enjoy a 12-month warranty period from the date of purchase. If products are damaged upon arrival, products can either be repaired, replaced or refunded (whole/partial). Proof of purchase is required.

Please be advised that we have a ‘no chew policy’. This means that warranty is void on all products that have been chewed on/destroyed. For more information visit our warranty page.

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