The gift that always fits
Schedule delivery
No expiry date
Redeemable sitewide

Here's how it works!

How to gift an e-Gift Card:

  1. Choose an amount 

  2. Choose the design of the e-Gift Card

  3. Add the recipient's name, your name and a personalised message

  4. Choose when to send it! Whether you want it sent now or in the future. Alternatively, send it to yourself to forward it at a later date.

How to redeem your e-Gift card:

  1. Retrieve the unique code from your email

  2. Visit

  3. Add items to cart and proceed to checkout

  4. Enter your e-Gift card code on the checkout page and hit 'Apply'.

How to check the balance:

  1. Visit this page

  2. Enter your code to check how much is remaining on your e-Gift Card.


Shipping costs calculated at checkout. Please allow up to 3 business days for standard shipping orders to be processed and dispatched.  Kindly note that monogramming may add up to 1-3 business days to your processing time.


We're happy to facilitate a return or exchange for new, unused products in original packaging. Just make sure you contact us within 14 days of receiving your order.

Please keep in mind that Lucky Bag products, monogrammed products and limited edition collections are final sale and are not eligible for return unless faulty or damaged on arrival.

Please refer to our return policy for detailed information.


Enjoy a 12-month warranty period from the date of purchase. If products are damaged upon arrival, products can either be repaired, replaced or refunded (whole/partial). Proof of purchase is required.

Please be advised that we have a ‘no chew policy’. This means that warranty is void on all products that have been chewed on/destroyed. For more information visit our warranty page.

Cart Empty

Your cart is empty

You’re $120.00 away from free shipping!