benefits

Please note: this product does not come with a straw, which you need for the lid to function correctly. You can buy this separately or buy the complete lid under the 'parts' page.

frank features:

  • Pair with our Original Reusable Bottle
  • Replace your current lid hull to extend the life of your reusable
  • Mix and match lid hulls, buttons or bases and refresh your colour combo
  • Dishwasher safe
  • BPA free
  • FDA & EU approved safe materials
delivery

most orders are dispatched same day, but please allow up to 2 business days for your order to be processed. monogramming may add 1-3 days to your dispatch time. there are different delivery service guidelines for each region’s mail carrier so if you’re experiencing any delivery issues or delays, we encourage you to contact your mail carrier directly, as they’ll be best placed to assist. for more information, please visit our FAQ page.

returns

We're happy to facilitate a return or exchange for new, unused products in original packaging. Just make sure you contact us within 14 days of receiving your order. Kindly note, monogrammed products and limited edition collections are not eligible for return or exchange. Please refer to our return policy for detailed information.

If there is an issue with your order upon arrival please contact us via email within 7 days of delivery.

warranty

Enjoy a 12-month warranty period from the date of purchase. Faulty products can either be repaired, replaced, or refunded (whole/partial). Proof of purchase is required. For more information visit our warranty page.

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