Benefits

Please note: this product does not come with a straw, which you need for the lid to function correctly. You can buy this separately or buy the complete lid under the 'parts' page.

frank features:

  • Pair with our Original Reusable Bottle
  • Replace your current lid hull to extend the life of your reusable
  • Mix and match lid hulls, buttons or bases and refresh your colour combo
  • Dishwasher safe
  • BPA free
  • FDA & EU approved safe materials
Delivery

Shipping costs calculated at checkout. Please allow up to 3 business days for standard shipping orders to be processed and dispatched.  Kindly note that monogramming may add up to 1-3 business days to your processing time.

Returns

We're happy to facilitate a return or exchange for new, unused products in original packaging. Just make sure you contact us within 14 days of receiving your order. Kindly note, that Lucky Bag products, monogrammed products and limited edition collections are final sale and are not eligible for return unless faulty or damaged on arrival.

Please refer to our return policy for detailed information.

Warranty

Enjoy a 12-month warranty period from the date of purchase. If products are damaged upon arrival, products can either be repaired, replaced or refunded (whole/partial). Proof of purchase is required.

Please be advised that we have a ‘no chew policy’. This means that warranty is void on all products that have been chewed on/destroyed. For more information visit our warranty page.

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