Please note: this product comes alone and does not include a bottle, lid hull or straw cleaner. You can buy these separately or buy the complete lid under the 'parts' page.
frank features:
Pairs with our Original Reusable Bottle + Jumbo Straw Lid or can be used alone
Extra wide 12mm straw
Perfect for bubble tea, smoothies, slushies & more
Dishwasher safe
delivery
most orders are dispatched same day, but please allow up to 2 business days for your order to be processed. monogramming may add 1-3 days to your dispatch time. there are different delivery service guidelines for each region’s mail carrier so if you’re experiencing any delivery issues or delays, we encourage you to contact your mail carrier directly, as they’ll be best placed to assist. for more information, please visit our FAQ page.
returns
Items that arrive damaged are eligible for replacement. Please contact us within 7 days of receiving any damaged product. All monogrammed items are final sale. Please refer to our return policy for detailed information.
warranty
enjoy a 12 month warranty period from date of purchase. damaged reusables can either be repaired, replaced or refunded (whole/partial). the reusable must be returned with proof of purchase. warranty is void if the reusable has been incorrectly used or cared for.
