Shipping costs calculated at checkout. Orders are dispatched same day or next business day. During busy periods allow up to 2 business days for your order to be processed. Monogramming may add 1-3 days to your dispatch time.
We're happy to facilitate a return or exchange for new, unused products in original packaging. Just make sure you contact us within 14 days of receiving your order. Monogrammed products and limited edition collections are not eligible for return or exchange. Please refer to our return policy for detailed information.
Enjoy a 12-month warranty period from the date of purchase. If products are damaged upon arrival, products can either be repaired, replaced or refunded (whole/partial). Proof of purchase is required.
Please be advised that we have a ‘no chew policy’. This means that warranty is void on all products that have been chewed on/destroyed. For more information visit our warranty page.
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