We undertake to replace any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us via our contact us page.
Sadly, we aren't required to offer an exchange if you change your mindAs a sustainability & purpose-driven brand, it's important to us that we generate as little waste as possible — by placing limits on product exchanges, we're able to create less waste.
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use your frank green product as little as 15 times and you'll have offset the environmental impact of making it!