Please note: Our order fulfilment centre is experiencing delays due to an increase in online orders. Also, our shipping carriers are experiencing delays at this time. 

Please allow 10 business days for monogrammed orders to be processed. 
Please allow 5 business days for non-monogrammed orders to be processed. 

Once your order has been packed and picked up by our shipping carrier, you will receive a shipment notification email with a tracking number so you can track the status of your delivery.  

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Christmas Delivery Cut-Off Dates: 🎄
Purchase by these dates to guarantee delivery by Christmas:

With monogram: 12th December
Without monogram: 16th December
All NZ orders are sent via DHL Express.

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Shipping Rates:
For all New Zealand orders, express shipping (1-5 business days): $20

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Shipping Notifications:
Once your order is dispatched, you’ll receive a delivery confirmation email including a tracking number specific to your order.

To track your order, click the ‘Track Now’ button and it will take you directly to our shipping partner's tracking details for your order.

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Preorder Purchases:
If your order contains a product on preorder, the entire order will be held and shipped once all products are in stock. An estimated shipping date is provided on the product page. Please note, these dates are subject to change.

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For Australian shipping, visit our Australian website: https://frankgreen.com.au/ 

For United States or Canada shipping, visit our North American website: https://us.frankgreen.com/

For United Kingdom shipping, visit our United Kingdom website: https://uk.frankgreen.com/

For Europe shipping, visit our Europe website: https://eu.frankgreen.com/

 

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