Benefits

Spice up your frank green collection with a new straw lid!

There's a reason our straw lid is so popular. It comes with a handy strap for carrying on the go, a removable gold stainless steel straw and clicks shut for no spills while in your bag. It can be mixed and matched with both your ceramic stainless steel or original frank green reusable products and comes with everything you need to use straight away.

Lost or damaged your old straw lid? No need to buy the whole thing — just replace the bit you need! Check out our 'parts' tab where we've got separate lid hulls, straws and straps for sale. Because even though we like selling products, we like being sustainable even more. Thanks for helping us to reduce waste and create a better, more sustainable world.

Delivery

Shipping costs calculated at checkout. Please allow up to 3 business days for standard shipping orders to be processed and dispatched.  Kindly note that monogramming may add up to 1-3 business days to your processing time.

Returns

We're happy to facilitate a return or exchange for new, unused products in original packaging. Just make sure you contact us within 14 days of receiving your order. Kindly note, that Lucky Bag products, monogrammed products and limited edition collections are final sale and are not eligible for return unless faulty or damaged on arrival.

Please refer to our return policy for detailed information.

Warranty

Enjoy a 12-month warranty period from the date of purchase. If products are damaged upon arrival, products can either be repaired, replaced or refunded (whole/partial). Proof of purchase is required.

Please be advised that we have a ‘no chew policy’. This means that warranty is void on all products that have been chewed on/destroyed. For more information visit our warranty page.

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